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About Valora

What is Valora?

Valora is a global payments app that allows you to exchange and securely store value on your mobile phone. You can use Valora to send and receive money instantly (typically within seconds), to and from virtually anyone around the world. You can also use Valora to pay for goods and services where Valora payments are accepted, or to save and store your funds securely. Valora is powered by the Celo Network, and runs on Celo Dollars (or cUSD) and CELO.

What do I need to start using Valora?

You can create a Valora account with an iPhone or Android smartphone. Download the Valora app and follow the steps on screen to get started.

Where will Valora be available?

Valora is available for download on the App Store and Play Store. Efforts are ongoing worldwide to increase support and adoption for Valora. Currently the Valora app is available in most countries, so if you or someone you know is interested in bringing the community to your country or region, you can check out the Celo Foundation's Ambassador Program.

What can I do with my Valora balance?

Your Valora balance is a digital wallet that allows you to send value to your friends or family domestically or overseas, pay for goods and services at accepting merchants, or even donate to your favorite charity. Check out the Using Valora section of our Support Center.

How much does it cost to use Valora?

On the Celo Network there are minimal fees (as low as $0.001 per transaction) associated with payments, and their purpose is to support security and speed of transactions. Celo Network fees are always displayed clearly in Valora, so there are no surprises or hidden costs. Please note there may be some charges related to third party services integrated with Valora.

How secure is Valora? How will Valora prevent fraud?

Valora protects your value and data using cutting-edge encryption and verification techniques. Under the hood, this helps to ensure that your value is protected and can be safely shared with your family, friends, and community. Even if your phone is lost or stolen, your Account Key can always be used to recover your funds. Read more about your Account Key and why it is important.

What data is Valora collecting?

Anonymized analytics are collected in Valora. “Anonymized” data means data that does not include any names, phone numbers, or otherwise personally identifying information. You can always opt-out of this by going to the Settings page via Menu > Settings. For more information about the privacy in the Celo Protocol visit valoraapp.com/privacy

I’m a merchant and would like to accept payments using Valora. How can I learn more?

You can learn more about how to accept payments in the Merchant section and by checking out solutions like Celo’s Merchant Kit. Additionally you can send an email to accept@valorapp.com describing you and your business for more personalized support, as there are growing resources to help merchants like you to easily accept payments on Celo using Valora.

Get in touch

You can reach us within the Valora app by going to the Menu > Help > Contact.

Email Us

support@valoraapp.com

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